Returning to Empathy

We have all noticed how the pandemic has drastically changed work behaviors and the needs that the workplace has to support. Discussions are ongoing about strategies for returning to the offices either fully or partially. In our analysis, we highlight reports from various research studies.


Genslers recent research

In Gensler’s latest global workplace research, conducted in nine countries and ten industries, it is reported that employees maximize their productivity when they are in the office more frequently. Here are five trends that Gensler has identified to drive priorities.

  1. Mobility: Employees expect the ability to work from anywhere
  2. Choise: Employees’ ideal mix of experiences and different work environments.
  3. Privacy: Many employees have struggled to find privacy in the workplace, now they expect the same level of privacy they can have at home.
  4. Hybrid: Hybrid work is here to stay. Work is no longer about where you are, but about what you do.
  5. Health and wellbeing: Good workplaces have always supported more than just work. Health and well-being should be built into the office environment.

Read Genslers research


WFH revolution

WFH = Work from Home; was imposed when the pandemic hit. Now, employees don’t want to go back to old ways of working, as the majority experienced positive impacts as a result of working from home. They also say that job tasks do not suffer, according to a large new study conducted by King’s College Londons Policy Institute and Business School.


RTO-strategies coming up

RTO = Return To Office. Goldman Sachs wants 5 days of office presence per week, Google bases performance reviews on attendance. 90% of large companies plan to implement RTO strategies with the goal of having employees back in the offices by the end of 2024, according to a report from Resume Builder. They refer to analyses showing that productivity, collaboration, mentorship, learning, and engagement increase when people are physically present. Amazon’s Andy Jassy has found that it is easier to strengthen culture when surrounded by colleagues. This is something that Brian Elliott from the research consortium Future Forum has also concluded. Some policies will be more aggressive than others, discussing layoffs and tracking employees. Imposing such policies can lead to a breach of trust with employees, says Susan Vroman, a management lecturer at Bentley University. Transparency is key in RTO plans to maintain trust capital, she states.


Hybrid is the best way to go

In order to retain talented employees and attract new talent, leaders need to develop hybrid policies that balance flexibility. Research from McKinsey shows that the most ideal distribution is spending half of the work time in the office. According to a Bankrate survey of 2,000 adults in the US, a whopping 68% prefer predominantly hybrid work, with at least one day remotely. Even McKinsey & Company writes in their report that the way forward is hybrid work.


Empathic workplaces

Philippe Paré, principal at Gensler in Paris, explains that workplaces that prioritize well-being and being ’empathic offices’ are the ones that will succeed the most. This includes encouraging different work environments, considering individual needs, allowing space for personalities, physical abilities, and neurodiversity. Well-being is optimized, resulting in a more rewarding workday with higher levels of creativity and productivity. Attractive offices become destinations for personal meetings, collaboration, socialization, but also tech-free focused work. A positive employee experience also positively impacts the customer experience.

David Kulen at Powerplant has developed an office coffee bar where employees can get a drink based on how they want to feel. Ply Ateliers has designed Ramboll Berlin’s office to provide a flexible work experience that includes various user functions. The building has also been designed to be converted into residences in the future.


Thoughts from Horreds

To be involved all the way and well into the future, we offer qualitative flexibility that supports people’s needs in different functions. Not only sitting comfortably in a chair but also feeling a sense of envelopment, like in our Glove, which also has a few simple adjustments to customize to different needs. Complement our large VX project tables with table screensfor different functions. Focus work is best done in our Mute, available for both single and multiple users. Give your employees the opportunity for a good home working environment with Cuba or Grand. We will tell you more about how you can create the best workplace of the future (empathy included), just give us a call.


// Per-Ola Johansson, owner

Sourses: Frame, Forbes, CNBC Make It, HRDive

Fler nyheter


5 SWEDES MOVING IN DURING 3DAYSOFDESIGN We open our new permanent showroom in Copenhagen during 3daysofdesign. The new address is Store Kongensgade 81, right in


23–24 May at Slussgatan 10 SSDD24 – May 23 to 26, 2024, Malmö will be filled with a variety of exhibitions, seminars, and workshops at

3daysofdesign 2024

3daysofdesign is a festival in Copenhagen for dreamers, doers and the design curious. A platform to showcase & celebrate great design.  In 12–14 June, over

BRIEFING: Re-Attraction: Office Space

Attracting employees back to the office is prioritized through a range of measures. On an individual level, where inclusion, empathy, and well-being are taken seriously,

pressrelease: 2024 Launches

Horreds is proud to introduce four new products in 2024: Nomono Compact, Nomono Bench, Prime Chair, and Parant Storage. Each piece is designed with future

Architect Event in Malmö

Breakfast, lunch or fika? On Tuesday, 23rd and Wednesday, 24th of April, we have the Architect Days at Slussgatan 10 in Malmö. Join us for

Read our design letter!

Subscribe to Horred’s design newsletter and join a world of inspiration, news, invitations and exciting design discussions! Be the first to know about our latest collections and exclusive events. Sign up today and get inspired!”

Contact us

If you want to know more, please contact us.

+46 320 184 00

Our Showrooms

Rosenlundsgatan 54
118 63 Stockholm, SWEDEN
+46 738 28 00 15 (Anders)

Studio L6
Lasarettsgatan 6
411 19, Göteborg, SWEDEN
+46 702 41 99 69 (Per)

Slussgatan 10
SE-211 30 Malmö, SWEDEN
+46 702 41 99 69 (Per)

Studio Krøger AS
Nobelsgt 18
N-0268 Oslo, NORWAY
+47 90 02 89 98 (Ernst)